Return & Refund Policy

We want you (and your pet) to be completely satisfied!
If your item arrives damaged, defective, or not as described, please contact us within 14 days of delivery for a replacement or refund.
To start a return, email our support team with your order number and photos of the product.
Items must be unused, in their original packaging, and returned within 30 days of receipt.
Please note: return shipping costs may apply unless the item is defective or incorrect.